What are Margin Call and Stop Out?

“Margin Call” shall mean the situation when the trading account of a Client does not have enough Margin to open new or maintain open positions, where the system does not allow to open new position and starts to close open position when margin level is below 50%.

When the “stop-out” level is reached, the trade is closed at the first price available at the time of closing, which means that the final outcome may differ from the outcome expected based on the specified stop-out level.

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Deposit protection for customer funds
Protection against negative account balances
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ElementElective Professional ClientsRetail Clients (ESMA Measures)
Leverage
Major indices1:501:20
Major currencies1:2001:30
Metals1:1001:10
Commodities1:501:10
Shares1:51:5
Cryptocurrencies1:51:2
Account Features
Client Relationship Manager
Negative balance protection
50% margin close out rule
Client Money Remains Segregated
Eligible for ICF (Investment Compensation Fund)
Retain rights to complain to the Financial Ombudsman Service*
Best Execution & Trade Confirmations
Key Information Documents